Order Tracking

For your peace of mind, Aarry Shop ensures that every exclusive item is traceable from our vendor's location to your doorstep.

How to Track Your Order

  • Confirmation Email

    Once your purchase is verified and prepared for shipment, you will receive a confirmation email containing your unique Tracking Number and a link to the dedicated courier's tracking portal.

  • Tracking Portal

    Click the link in your email and enter your tracking number to view real-time updates on your item's location and estimated delivery date.

  • Assistance

    If you have any difficulty tracking your item or require further updates, please contact our support team directly with your order number.

Shipping & Returns

Shipping & Handling

Global Security

All shipments are fully insured and require a signature upon delivery to ensure security and prevent loss.

Specialized Logistics

Due to the global sourcing of rare items, delivery times vary. You will receive an estimated shipping window at checkout, along with detailed tracking information once your order is confirmed.

Packaging

All luxury items are packaged in premium, discreet materials suitable for their value and fragility.

Returns & Exchanges

Inspection Period

We offer a 14-day window from the date of delivery for returns. Items must be returned in the exact condition they were received, including all original packaging, tags, and authenticity cards.

High-Value Items

Items marked as "Final Sale" or those with specific Provenance Documentation may have unique return restrictions detailed on their product page.

Return Authorization

All returns require prior authorization. Please contact us at to initiate the return process and receive your prepaid, insured shipping label.

Questions about shipping or returns?

Get In Touch with Aarry Shop

We believe that discovering rare and luxury items should be an exceptional experience, supported by personalized assistance. Whether you have an inquiry about a specific collector's piece, need help with an order, or are seeking unique sourcing, our dedicated team is here to assist you.

How Can We Help You?

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Email Support (Recommended)

For detailed questions regarding product authenticity, sourcing inquiries, order status, or returns, please email our support team. We aim to respond to all inquiries within 24 hours.

shop@aarry.shop
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Phone Support

For immediate assistance or quick questions during business hours, please call our local number.

01777510221
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Our Location

While Aarry Shop operates globally to curate our exclusive collections, our primary contact office is located here:

Mirpur 1, Dhaka

Gift Services

Gift Services The Art of Giving

At Aarry Shop, we believe that a truly exclusive item deserves an exceptional presentation. Our premium Gift Services are designed to ensure your present is delivered with the utmost care, discretion, and elegance, transforming the act of giving into a memorable luxury experience.

 

Personalized Presentation

 

We manage every detail so you can focus on the sentiment.

  • Signature Gift Wrap: Elevate your selection with our sophisticated, discreet gift wrapping. We utilize premium materials and subtle branding, ensuring the focus remains on the exquisite item inside. Simply select the gift-wrap option during checkout.

  • Personalized Messaging: Include a custom message with your gift. Your note will be beautifully transcribed onto Aarry Shop signature stationery, adding a personal touch to the exclusive package.

 

Discretion & Trust

 

Maintaining the luxury experience means prioritizing discretion, especially for high-value items.

  • Discreet Invoicing: All pricing information, receipts, and invoices are excluded from the physical package. Invoices and payment confirmation are sent solely to the purchaser's email address.

  • Secure Delivery: All gifts are shipped with the same full insurance coverage and signature requirement as standard orders, ensuring the treasured item arrives safely in the hands of the recipient.

 

Gift Consultation & Sourcing

 

Searching for a truly unique statement gift? Let our experts guide you to the perfect rare find.

  • Concierge Advice: Contact our specialized team for personalized, discreet sourcing advice on high-end, rare, or collectible items tailored to your recipient's tastes or a specific occasion.

  • Bespoke Curation: We can assist you in identifying the most exclusive pieces from our global network of vendors, ensuring your gift is genuinely one-of-a-kind.

To arrange a gift consultation or inquire about a bespoke piece, please contact us directly.