Order Tracking

For your peace of mind, Aarry Shop ensures that every exclusive item is traceable from our vendor's location to your doorstep.

How to Track Your Order

  • Confirmation Email

    Once your purchase is verified and prepared for shipment, you will receive a confirmation email containing your unique Tracking Number and a link to the dedicated courier's tracking portal.

  • Tracking Portal

    Click the link in your email and enter your tracking number to view real-time updates on your item's location and estimated delivery date.

  • Assistance

    If you have any difficulty tracking your item or require further updates, please contact our support team directly with your order number.

Shipping & Returns

Shipping & Handling

Global Security

All shipments are fully insured and require a signature upon delivery to ensure security and prevent loss.

Specialized Logistics

Due to the global sourcing of rare items, delivery times vary. You will receive an estimated shipping window at checkout, along with detailed tracking information once your order is confirmed.

Packaging

All luxury items are packaged in premium, discreet materials suitable for their value and fragility.

Returns & Exchanges

Inspection Period

We offer a 14-day window from the date of delivery for returns. Items must be returned in the exact condition they were received, including all original packaging, tags, and authenticity cards.

High-Value Items

Items marked as "Final Sale" or those with specific Provenance Documentation may have unique return restrictions detailed on their product page.

Return Authorization

All returns require prior authorization. Please contact us at to initiate the return process and receive your prepaid, insured shipping label.

Questions about shipping or returns?

Get In Touch with Aarry Shop

We believe that discovering rare and luxury items should be an exceptional experience, supported by personalized assistance. Whether you have an inquiry about a specific collector's piece, need help with an order, or are seeking unique sourcing, our dedicated team is here to assist you.

How Can We Help You?

📧

Email Support (Recommended)

For detailed questions regarding product authenticity, sourcing inquiries, order status, or returns, please email our support team. We aim to respond to all inquiries within 24 hours.

📱

Phone Support

For immediate assistance or quick questions during business hours, please call our local number.

📍

Our Location

While Aarry Shop operates globally to curate our exclusive collections, our primary contact office is located here:

Mirpur 1, Dhaka

Order Tracking